Returns & Exchanges

At DsSupplies, we stand behind the quality of our products and offer a 30-day return window for items in their original packaging. We aim to make the process as seamless as possible to ensure your complete satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or log in to your account portal to submit a return request and receive a unique Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original manufacturer packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund back to the original payment method within 5 to 7 business days.